Our Strategic Plan
Engagement & Inclusiveness
Strategic Direction
- We are an organization of choice for talented people
- We are engaged with our patients and their families
- We build collaborative partnerships and integration opportunities to improve patient experience and outcomes
- We respect the diversity of the people we serve, including our Indigenous and Francophone communities
Strategic Objectives
- Develop high-performing leaders
- Create partnerships and integration that improve patient experience and outcomes throughout their
healthcare journey - Build accountability and recognition systems
- Invest in our peoples’ development and learning
- Develop processes for engaging people
Quality & Safety
Strategic Direction
- We ensure the safety of our patients, people and volunteers
- We improve patient experience and outcomes through high quality, inter-professional care based on innovation and best practices
Strategic Objectives
- Improve safety & well-being for our people and patients
- Create a culture of best practices and evidence-based practices
Accountability & Sustainability
Strategic Direction
- We advance our strategic priorities through the responsible and purposeful use of resources
- We are accountable to our people, stakeholders and patients we serve
- We grow our programming to align with community needs
Strategic Objectives
- Leverage technology to improve patient experience and timely access to information
- Responsible financial and resource management
- Building capacity through teaching and mentorship