Our Strategic Plan

Engagement & Inclusiveness
Strategic Direction

• We are an organization of choice for talented people
• We are engaged with our patients and their families
• We build collaborative partnerships and integration opportunities to improve patient experience and outcomes
• We respect the diversity of the people we serve, including our Indigenous and Francophone communities

Strategic Objectives

• Develop high-performing leaders
• Create partnerships and integration that improve patient experience and outcomes throughout their
  healthcare journey
• Build accountability and recognition systems
• Invest in our peoples’ development and learning
• Develop processes for engaging people

Quality & Safety
Strategic Direction

• We ensure the safety of our patients, people and volunteers
• We improve patient experience and outcomes through high quality, inter-professional care based on innovation and best practices

Strategic Objectives

• Improve safety & well-being for our people and patients
• Create a culture of best practices and evidence-based practices

Accountability & Sustainability
Strategic Direction

• We advance our strategic priorities through the responsible and purposeful use of resources
• We are accountable to our people, stakeholders and patients we serve
• We grow our programming to align with community needs

Strategic Objectives

• Leverage technology to improve patient experience and timely access to information
• Responsible financial and resource management
• Building capacity through teaching and mentorship