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COVID-19 Visitor Restrictions

COVID-19 Visitor Restrictions

*** NEW: June 21, 2022

Georgian Bay General Hospital (GBGH) is lifting its mandatory visitor vaccination policy based on the current pandemic status in the region. Effective immediately, visitors to the hospital will no longer be required to show proof of COVID-19 immunization as a condition of entry to the hospital.

GBGH is allowing limited visitation based on the following:

  • Two visitors at a time per patient during visiting hours
    • Exceptions for palliative patients – please contact the care team
  • Visiting hours:
    • 9:00 a.m. – 8:00 p.m.
  • Food and drink are not permitted

The exceptions to the two visitors include visitation for a palliative/actively dying patient. In palliative cases, GBGH will allow up to four visitors at a time, as coordinated with the care team.

When a unit is in outbreak, visitation on that unit is limited to essential caregivers only. Please contact the unit you are visiting for more information.

Birthing patients are also permitted one visitor for as long as they require assistance, regardless of visiting hours.

Emergency department patients and outpatients (Ambulatory Care, Diagnostic Imaging, Day Surgery) may have one support person if deemed necessary by the patient.

While visitors will no longer be required to show proof of COVID-19 immunization, GBGH remains committed to keeping patients, staff, visitors and volunteers safe through a continuation of mandatory masking within the hospital. All patients and visitors will be required to wear a hospital-provided mask for the duration of their visit. Health experts have agreed that continued use of masking in hospital settings remains a simple and necessary safeguard. Masking helps prevent the most vulnerable patients – those cared for by hospitals – from contracting COVID-19.

Visitors and patients will also continue to be actively screened for COVID-19 symptoms and mandatory mask adherence upon entry to GBGH.

COVID-19 policies are subject to change based on the status of the pandemic within the region GBGH serves.


Visitor Screening

Everyone entering GBGH will be screened for the following symptoms:

 Fever and/or chills

  • Cough
  • Shortness of breath
  • Decrease or loss of sense of taste or smell

As well as two or more of:

  • Runny nose / nasal congestion
  • Headache
  • Extreme fatigue
  • Sore throat
  • Muscle aches / joint pain
  • Gastrointestinal symptoms (vomiting, diarrhea)

All visitors must comply with hand hygiene practices, wear a hospital-provided mask and follow physical distancing. Visitors could also be asked to wear additional personal protective equipment as determined by the care team based on a patients’ condition.

Visitor guidelines are subject to change based on the status of the pandemic within the region GBGH serves.

Virtual visitation options are still encouraged where possible (please see below).


Virtual Visits

In light of visitor restrictions due to the COVID-19 pandemic, GBGH is introducing Virtual Visitation through the hospital’s bedside entertainment units. Patients can stay connected to loved ones while in the hospital via Family Chat – a video calling service.

To use the virtual visitation service, please click here –

GBGH understands the impact of contact with family on patients’ quality of life so the hospital has dedicated a staff member to assist patients and families with use of the service Monday – Friday, 10 a.m. to 1 p.m.

The hospital anticipates having this service continue beyond the pandemic for loved ones who are unable to visit.