Page 3 - GBGH Patient Handbook

Table of Contents
Table of Contents
Keeping You Safe
Keeping You Safe Valuables & Personal Belongings…… 18
Leaving the Hospital
During Your Stay
During Your Stay
Heading Home ......................................20
Infection Prevention & Handwashing… 4 Leaving the Hospital
Infection Prevention & Handwashing ...4
Discharge Planning .............................. 21
Medications……………………………….. 5 Heading Home…………………………. 19
Medications ............................................. 5
Paying You Bill .........................................21
Pain Mangement…………………………. 7 Discharge Planning……………………. 20
Pain Management .................................7
Falls Prevention & Safety………………… 7 Paying Your Bill………………………….. 20
Falls Prevention & Safety .........................7 Patient & Family Experience
Additional Safety Measures…………….. 9
Additional Safety Measures ....................9 Your Health Care - Be Involved ............22
Identification………………………………. 11 Patient & Family Experience
Identification .........................................10 Patient Compliments & Concerns .......23
Consent for Treatment…………………... 12 Your Health Care - Be Involved……... 21
Values Compass ....................................24
Consent for Treatment ..........................12 Patient Compliments & Concerns….. 22
Your Wishes Matter……………………….. 12
Code of Conduct ..................................25
Your Wishes Matter ................................12 Values Compass……………………….. 23
Allergies…………………………………….. 13
Family Presence (Visiting Hours) ..........25
Allergies ...................................................13 Code of Conduct……………………… 24
Building Alarms……………………………. 13
Protecting Your Privacy .........................25
Building Alarms .......................................13 Family Presence (Visiting Hours)…….. 24
Leaving Your Patient Care Unit………... 13
Indigenous Patient Navigator /
Services During Your Stay
Leaving Your Patient Care Unit ............13 Protecting Your Privacy……………….. 25
E-NAADMAAGED ENAAPINEDJIG
Accommodation…………………………. 15 ANISHINAABEK .......................................26

Services During Your Stay About Your Hospital
Food Services & Coffee Bar……………. 16
About Your Hospital
Accommodation ...................................16 GBGH’s Mission, Vision and Values…. 26 H
Gift Shop……………………………………. 16
GBGH’S Mission, Vision and Values .....28
Food Services & Coffee Bar ................ 17 Patient & Family Advisory Council….. 27
Language Services………………………. 16
Patient & Family Advisory Council .......29
Parking……………………………………… 16
Gift Shop .................................................17 Volunteers……………………………….. 28
Volunteers .............................................. 30
Photos & Video……………………………. 17
Language Services ................................17 GBGH Foundation……………………… 29
Smoking…………………………………….. 17 GBGH Foundation .................................31

Parking ...................................................17
Spiritual & Religious Care……………….. 17
Photos & Videos .....................................18
Television, Phone & Internet Service….. 17
Smoking ...................................................18
Spiritual and Religious Care .................18
Television, Phone & Internet Services ..18
Valuables & Personal Belongings ........19
Please note:

WE ARE CONSTANTLY CHANGING TO MEET YOUR NEEDS.

THE INFORMATION PRESENTED HERE MAY BE SUBJECT TO CHANGE.

PLEASE INFORM YOUR CARE TEAM IF YOU REQUIRE ASSISTANCE READING THIS HANDBOOK.

WE ENCOURAGE YOU TO TAKE THIS GUIDE HOME WITH YOU.